Patient Services
Wheeling Hospital strives to meet, in a quality manner, the physical, emotional and spiritual needs of all those who enter the doors. The goal is to help patients achieve as complete and timely a recovery as possible based on their particular conditions.
Patients who, for some reason, believe they have not received adequate services or have concerns about patient safety are encouraged to let the hospital know how they might be better served, now and in the future. Patients may contact the following:
- Outpatient Service: Contact the department manager.
- Inpatients: Contact the unit's nurse manager or the nursing supervisor.
- Physician Services: Contact the attending physician with any concerns relating to medical treatment or problems with any physicians involved in the care.
If the above do not address concerns satisfactorily, patients may contact Senior Administration at 304-243-3263 or Nursing Administration at 304-243-3335.
The public is welcome to communicate any concerns about the quality or safety or patient care at Wheeling Hospital by contacting the Joint Commission on Accreditation of Healthcare Organizations at One Renaissance Blvd., Oakbrook Terrace, IL 60181. Call 1-800-994-6610, or visit www.jointcommission.org.
Grievances may be lodged with the West Virginia Office of Health Facility Licensure and Certification directly, regardless of whether a patient has first contacted the hospital. Write the WV Office of Health Facility Licensure and Certification, Capitol and Washington Streets, 1 Davis Square, Suite 101, Charleston, WV 25301-1799. Or call 304-558-0050.
Gifts For Every Occasion
Visitors to Wheeling Hospital’s Gift Shoppe can choose from a large selection of flowers, balloons with candy, candles, lotions and figurines. Also featured is an extensive collection of greeting cards. The Gift Shoppe also has many ways to say congratulations. Some of the items include flowers, balloons with candy, bubble gum cigars, lollipops, plush toys and baby outfits.